1: Almost all digital cameras create JPEG files. This is an industry standard that our presses understand, and we’re quite happy to accept these. Sizing, dpi and lpi setting are complicated but the simple rule is: If possible, you should set them to be at least 300dpi at the size you want it printing – if you send a file set up to be 8” x 10” at 72dpi you’ll get a nice large image but it will be poor quality. This often results in files getting quite big, so big files should be sent to us using a web transfer service such as wetransfer or mailbigfile.
2: We can print photographic prints on photo quality paper in twelve colours at up to 1200dpi (although the layman’s naked eye is hard pressed to see much difference above 600dpi). That means we can ALMOST match Silver Halide processing for quality. Our process is inkjet print (sometime known in art circles as ‘Giclee’ print) which makes it quicker, cheaper and less chemical-intensive than traditional processing, but very occasionally for really specialist applications we can’t match the analogue process. Please bear this in mind when ordering!
3: Think about how you want to display your photo, ideally before you take it but certainly before you send it to us. For example, a canvas print can need anything up to 80mm of ‘spare’ print around the edges so if your image subject fills the photo right to the edge canvas framing might not work. We can suggest a variety of choices!